Feedback

Add a button on all purchase detail pages for kids to request a refund in one click

I have funded my account several times using my debit card and you don't offer me the ability to withdraw funds to my bank account as a result. I have to call in to have you process the withdrawal. I don't want to continue to call everytime I am withdrawaing funds. In the future, I will fund teh account from my bank account but I don't know how much that helps. Thanks.

Please add detailed information to FAQ on how funding accounts are verified and how long that process takes. I added a bank account as a funding source to be able to transfer money out of Greenlight because you cannot use a debit card to transfer out. No where was it noted that it would take 30 days to verify and be able to transfer money out. I could transfer money into Greenlight the same day with that bank account but now have to wait 30 days to get my money out.

Allowing international family sending monetary gifts to my children's greenlight accounts would be awesome. Specifically Canada. Still have exchange rate so the kids learn about different currency and exchange rates but all out family is in Canada and for them to send gifts as money is not easy

Currently, recurring transfers (allowances) in Greenlight can only be directed to Spend Anywhere, General Savings or Giving. However, sub-categories under Spend Anywhere (like Grocery, Gas or Restaurants) are not available as direct funding targets. This means I can’t automatically send money (e.g., $250/month) directly into my child’s Grocery category. I have to first send it to Spend Anywhere and then manually move it each month; how tedious. Could you please confirm if there are plans to allow recurring transfers directly into Spend sub-categories like Grocery? This would make managing category-specific allowances much easier.

It would be nice if either allowance funds could be expanded to include allocation to spending categories, or if there was the ability to auto fund a specific amount to a specific spending category. For example, my daughter receives a weekly allowance into her spend anywhere fund. She also receives a monthly set amount for gas money into the gas spend category. I love the spend category with this as once she has used up her gas money from me she has to use her own money and I don’t need to track how much I’ve given her for the month. Being able to auto fund the gas spending category would be an added bonus.

A nice feature to add is the ability for users to nickname funding accounts. I want to add another account with the same financial institution and the last four digits of the 2 accounts are the same. I have no way to differentiate the accounts.

Hello, It would be really great that while my ACH transactions are being cleared, that the amount I have moved to GL, shows only the amount that is 100% available to be used on my child's debit card. The amount that takes 1-4 business days to clear the ACH process should NOT be in a parent's wallet and available to send to a child's GL card if it can't be spent. My child got a "denied" at a store because I was told that the ACH transaction hadn't cleared yet. I'm ok with waiting for ACH transactions to clear but don't make it look like all the money is available to be used when it isn't. Put the pending amounts in a "pending" or "hold" status until they are available. How is someone supposed to know how much is actually 100% available if you are transferring amounts frequently? My bank can differentiate between available funds from deposits and non-available funds so the technology exits. I know I can use my debit card for instant availability, but then that takes away the rewards that GL offers to those that use ACH funding. Please make your product easier to use and I will be happy to recommend you to others. Thank you

I would love to be able to schedule moving money to my son’’s spend anywhere account. Not an allowance, but for instance. “ at 2 o’clock this afternoon move $10 to his account so he can get an afternoon snack.” He has special needs and is not good at budgeting. If I give him the $10 in the morning, he will spend it in the morning. But I may be in the middle of a meeting at 2 o’clock in the afternoon and I’m not available to send the money, so it would be great to be able to schedule it beforehand.

Why can't I choose the date?? This makes no sense. I changed the funding for one of my kids and now the date it's supposed to go on is messed up and there's nothing I can do about it if l except wait until that date and redo it.