Reprocess Failed/Missed Allowances
Jackie
Merged in a post:
Add resend/retry button to failed allowance payments.
C
Casey
We are still demoing the app and haven't set up auto funding yet, so this likely won't be an issue if we keep the app long term.
If there is not enough money in the account the allowance will fail to send. That totally makes sense.
Add the option to retry/resend the failed allowance. Currently the only way to do it is to send your child the money, but then it doesn't allocate to savings/charitable giving. Which is crucial for for financial education for my kids.
Jackie
Thank you for sharing your feedback with us, Casey. We've received the request to retry/resend failed allowance from other parent's as well. We'll be sure to pass this along to the team.
In the meantime, when you manually send your children their allowance, you can also manually designate a portion to their savings/charitable giving. Once you set-up allowance auto-funding, you will not need to have funds available in the Parent Wallet. We hope this helps!
Jackie
Merged in a post:
missed allowance
S
S Lowe
It would be extremely helpful if there was a quick way to push payment for a missed allowance through to the kids' accounts.
It's especially tedious if the allowance is set up to automatically move into different accounts (savings, spensing, giving, etc) because a missed allowance means I have to push a payment through two or three times for every child in order to get the money to the proper categories.
Jackie
Thank you for your feedback! We are always working to improve our Greenlight experience and will be sure to pass your feedback along to the team.