Remove prominent ads, especially from children's accounts
Saer Oan
I see that there was a thread about this last year but in my opinion the ads are still intrusive. I particularly dislike the ones directly encouraging my child to ask me to upgrade, but really all of them are distractions and impede access to what should be at-a-glance "dashboard" information. I am well aware of what other services are available and have already made my choices. Continuously presenting the same information only detracts from the value of your service.
Jackie
Merged in a post:
Fewer internal marketing notifications
D
Damian
12-03-2024 The customer reached out to request fewer pop-ups for referrals and plan changes in the app. It gets distracting.
Jackie
Merged in a post:
Turn off the ads!!!
Mel Tingey
Turn off the Ads!!!!
I am going to close my Greenlight account if you don’t turn off the stupid ads!!! They are SO annoying!!
D
Damian
Thank you for sharing this with us, Saer! We are always working to improve our Greenlight experience and will be sure to pass your feedback along to the team.
Jackie
Hi Mel - Thank you for sharing this with us. We will email instructions on how to turn off marketing notifications in your app.
C
Casey
I'd also love this. Or the ability to dismiss advertisements for features I'm not interested in getting from greenlight.
Jackie
Casey: Thank you for sharing this with us. We're pleased to share that you have the ability turn off marketing notifications in your app. We've listed the instructions below.
- Log into your Greenlight app
- Tap on the settings icon
- Scroll down the page and tap "App preferences"
- Select "Notifications"
- Toggle "Marketing offers and updates" to the left to turn off.
We hope this helps!