Jackie
Merged in a post:
Make merchant blocking easier to use
J
Joseph Lynch
The mechanism for merchant blocking is very hard to use. I can't get it to work.
It's not clear what the preferred spelling is for looking up a store. It says powered by Google but it does not allow most spellings that are understood on Google Maps. There are very few options that show up.
It's not clear whether it can apply to an entire chain or a single store. Ideally one would support both but an entire chain (if the store is part of a chain) would be highest priority. I entered the chain "Wawa" but the blocking did not apply at a given Wawa store. And then you can't even select a specific store via the location picker because it doesn't show up as an option.
You should also be able to see the "preferred spelling" and spending category for a store via the transaction history and via a standalone mechanism.
Jackie
Merged in a post:
Online websites
C
Cleveland
Having a 15 year old there are video games websites that they can purchase from. I would recommend that we can block certain websites so my child cannot purchase items from the sites. Example discord or supercell. This would be brilliant.
Jackie
Merged in a post:
Block Merchants
Jackie
12-25-24 - The parent would like a feature that allows us to block merchants.
Jackie
Merged in a post:
Block Merchant
Jackie
01-24-24 - The parent would like the option to block merchants in the app vs. removing the card as a payment method and vs. adding specific spend categories
D
Damian
Thank you for sharing this with us, James. We are always working to improve our Greenlight experience and will be sure to pass your feedback along to the team.
Jackie
Thank you for sharing this with us, Cleveland. We’re always working to improve the Greenlight experience and will be sure to share your feedback with the team.
Jackie
Thank you for sharing this with us, Joseph. We're sorry that you're not having the best experience with Greenlight. Blocking a merchant is not an option at this time. However, you can set up specific spending categories for merchants within your app. A Greenlight team member will be in touch with you shortly.
Learn more about Spend Controls here: https://help.greenlight.com/hc/en-us/articles/216593448-What-are-Spend-Controls-and-how-do-they-work