Allow more than 5 children
D
Damian
Merged in a post:
More Kids
khowe173
Can’t add all of my kids. This is a bummer for big families! Would love to be able to add all eight. Please increase the number of allowed dependents. Thank you!
D
Damian
Merged in a post:
Big Family Friendly
khowe173
D
Damian
Thanks for your feedback, [name]! We’ll pass this along.
D
Damian
Thanks for your feedback! We’ll pass this along.
khowe173
Hello Greenlight,
I have been using your product for a while and I love how easy it is to help my kids manage their money. However I have found that the platform is not Big Family Friendly. We are a foster and adoptive family with more than 5 kiddos. We would love for all of our kids to be able to take advantage of Greenlight but I am finding this very difficult if not impossible. Trying to create a separate account doesn't work well because you can only register one account per device and I get errors with my bank. Please create a way for bigger families to use your product.
Thanks!
D
Damian
Merged in a post:
6 children but only 5 can have access
Jessica Goldyn Dixon
I have 6 children and have been a green light customer for years. It is so frustrating that I am not able to have all my children on one account. Being told to purchase and have a whole seperate account to manage the one other child is discrimination against a large family. And frankly disappointing. It is my biggest downside to green light that I can’t have all of my own children on one account with no word from Greenlight that they ever intend to help me on this. I get that you are trying to keep people from having multiple families kids on one account. But there has to be a way to verify or allow someone to have all their children on one account. Thanks for you help in this matter.
D
Damian
Thank you for sharing this with us, Jessica. We are always working to improve our Greenlight experience and will be sure to pass your feedback along to the team.
B
Brandon Kraft
Father of six here. Love Greenlight but the 5-kid limit hurts. A second account is, in addition to doubling the price, annoying to shuffle between (2 parent wallets, notifications based on logged in account, etc).
Would be great to have a prorated (6th kid is 1/5th of the price increase, for example) ability to increase, though I'd hope there could be a volume discount at some point. 😀
D
Damian
Brandon Kraft: Hi Brandon, we’re so grateful for your feedback! We’re always looking for ways to improve, and your input is valuable to us.
Jackie
updated the status to
open
Jackie
updated the status to
complete
Bryan Nichols
Jackie why is this marked as "complete"? The application still does not support more than 5 children.
Jackie
Hi Bryan - That was a mistake on my end. Thank you so much for the message and my apologies.
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