The customer has expressed a desire for an enhanced user experience by proposing the implementation of an app feature. Specifically, they wish to receive timely notifications when instant funding is disabled. The primary motivation behind this request is to enable the customer to opt for an alternative and quicker funding method – using a debit card. The preference for this option is emphasized, as opposed to the comparatively delayed process of adding funds through ACH transactions.

Customer was asking if we can have an app feature to notify them if instant funding is disabled so they can add funds using debit card which is the best option instead of adding funds using ACH and would have a hard time processing a refund in the event funds were added using ACH.