Ability to dispute charge more easily
A
Alden Meneses
When filling out the web form, I cannot copy details from the transaction on the greenlight app. I find myself flipping back and forth between the app and the mobile browser for the information so I can do the data entry.
It would be nice to directly dispute from the transaction screen or have the ability to copy the details from that page so I can paste it into the web form on my mobile browser.
S
Shannon Ball
Same. I didn't even know there was a way to dispute a charge. There was a vendor that took advantage of my daughter's paying on her own (she was charged for something she didn't get). I ate the charge & chalked it up to her learning, but still, would've liked a way to work through the credit card to dispute it.
Jackie
Thank you for sharing this with us, Shannon. A Greenlight team member will be in touch with you shortly.
Jackie
Thank you for sharing this with us, Alden. We’re always working to improve the Greenlight experience and will be sure to share your feedback with the team.